Exchange & Returns Policy

At Kynetik Sports, we want you to be fully satisfied with your purchase. This Exchange Policy explains the conditions under which you may exchange products purchased from https://kynetiksports.com.

By placing an order on our website, you agree to the terms outlined below.

  1. Eligibility for Exchanges

We offer exchanges only. Returns and refunds are not accepted.

You may request an exchange if:

The request is made within 48 hours of receiving your order

The item is unused, unworn, unwashed, and in its original condition

The item is returned with original packaging, tags, and labels intact

Proof of purchase (order number or receipt) is provided

We reserve the right to refuse exchanges that do not meet these conditions.

  1. Non-Exchangeable Items

For hygiene and safety reasons, the following items are not eligible for exchange:

Underwear, socks, and base layers (if applicable)

Customized or personalized products

Sale or clearance items (unless defective)

Gift cards

  1. Exchange Policy

If you wish to exchange an item for a different size, color, or product:

Exchanges are subject to product availability

You must contact us within 48 hours of delivery

You must return the original item before the exchange is processed

If the new item has a different price, the difference must be paid accordingly

We recommend contacting our support team before sending your item to confirm availability.

  1. Exchange Process

To initiate an exchange:

Contact our customer support team at support@kynetiksports.com within 48 hours of receiving your order

Provide your order number and the reason for exchange

Our team will give you exchange instructions and the exchange address

Ship the item back securely in its original packaging

Please do not send items back without contacting us first.

  1. Exchange Shipping Costs

Customers are responsible for exchange shipping fees unless the item is defective, damaged, or incorrect

Original shipping fees are non-refundable

We are not responsible for lost or damaged exchange shipments — we recommend using a tracked shipping service

  1. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

Your order number

Photos of the item and packaging

We will arrange a replacement or exchange at no additional cost.

  1. International Exchanges

For international orders:

Exchange shipping costs, customs duties, and taxes are the responsibility of the customer

Kynetik Sports is not responsible for customs or import fees

  1. Policy Changes

We reserve the right to update or modify this Exchange Policy at any time. Changes will be posted on this page with an updated effective date.

  1. Contact Us

For any questions about exchanges, please contact:

Email: info@kynetiksports.com
Website: https://kynetiksports.com